Roll Out New Features in Salesforce to a Global Team as a Solo Admin
Roll Out New Features in Salesforce to a Global Team as a Solo Admin
As a solo Admin, I used simple Salesforce tools to roll-out new features and aid in user adoption across the globe. You'll learn how to prepare users for the roll-out via Chatter, use Google Apps and Chatter for training and support, distribute training materials via custom links, teach users how to report bugs and enhancements via Chatter and Ideas, and how to encourage collaboration via Chatter to find solutions.