Community Manager Success: Best Practices for Developing Community Advocates (2)
One of the most important elements of a vibrant customer community is having advocates. A well-organized and properly managed customer community can dramatically scale your advocacy program. Hear examples of how advocates can influence sales, marketing, innovation, and service, thereby increasing the value of your community to your customers and your company. Learn how to use Community Cloud's engagement tools to drive activity and develop advocates in your community.