How to Meet User Expectations for AI
How to Meet User Expectations for AI
AI is quickly evolving and as a result, user needs and expectations will evolve with it. The Salesforce User Research and Analytics team has conducted a comprehensive analysis of AI research with Salesforce customers and AI industry findings to identify a set of 5 guidelines to meet end user expectations for AI. If you are implementing Einstein or just interested in AI, attend this session to learn how to meet your users' needs. Customers and Partners in Service, Sales, Community, Marketing, and Analytics Clouds will benefit.
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