Retail Banking: Engage Customers 1:1 In and Beyond the Branch
Retail Banking: Engage Customers 1:1 In and Beyond the Branch
As consumers perform more banking activities digitally, it's critical for banks to know who their customers are and anticipate their needs across any channel. Now is the time to empower bankers to deliver better experiences inside and beyond the branch using information about their customers' activities and interactions. Join us to learn how trailblazers at Capital One are using Salesforce to achieve a deeper understanding of customers and create 1:1 journeys with rich personalization across channels that turn customers into engaged advocates.
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