Customer Theater: 2015 State of Service

Customer Theater: 2015 State of Service

What are top-performing customer service teams doing differently in 2015? Join us as we share new research from more than 1,900 customer service leaders that examines how things like omni-channel presence, proactive customer service, self-service, and agent tech tools are redefining the customer relationship. You’ll also hear directly from top customer service executives with advice you can put to work right away.

NEW to Dreamforce 2015, the The Customer Success Theater gives attendees access to industry leaders who will inspire attendees in jam-packed 30 minute session formats including fireside chats, “big-idea” presentations, and exclusive product reports and industry surveys. After each session, attendees will also have access to customized tours of the Customer Success Showcase.
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