How Alex & Ani Deliver First-Class Customer Care on Social Media

How Alex & Ani Deliver First-Class Customer Care on Social Media

Hear how leading jewelry brand Alex & Ani serves up personalized customer service on the most real-time channel of all: social media. The company's Sr. Manager of Social Media and Customer Engagement, Jessica Latimer, explains what's possible with the power of Salesforce Marketing Cloud during this exclusive interview.
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