Live Agent Chat: Let’s Do This!
Interested in engaging your customers and prospects online, in real time? Join us and find out what you need to know before you get started with your Live Chat solution. Learn from two experienced admins as they share tips, tricks and lessons learned. Discover what you can configure out of the box vs. what you might want to consider enhancing through code. We will demo how to configure LiveAgent and provide ideas for process enhancements that will take your agents to the next level of productivity.