Congratulations! You've Inherited a Mature Org... Now What?

Congratulations! You've Inherited a Mature Org... Now What?

Many awesome, eager admins find themselves in a similar situation - they are hired on or promoted to an administrator for a mature org that has problems, no owner, no governance, and no documentation. With a combination of top-level pressure, end-user complaints, end-user questions, and trying to understand the org, it can be overwhelming. Join us to learn how this is more common than one thinks and hear the basic steps that can help solve the problem. We'll combine core level ideals, quick wins for top-level and end-users, and introduce change management/governance.
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