European Wax Center Accelerates Innovation & Customer Engagement
European Wax Center Accelerates Innovation & Customer Engagement
European Wax Center is one of the fastest growing franchisors in the United States. A high growth business that differentiates on a world-class customer experience, EWC has grown from less than 100 stores to more than 500 retail locations. In this session, you will learn how EWC migrated from legacy systems to an innovative next generation Retail platform to enable a best in class omni-channel service experience. EWC will share how they partnered with PwC to enable the vision including One to One Marketing, Retail Point of Sale, Omni Channel Service, Franchise Operations, Associate Engagement, Financial Reporting, Human Resources, and more!
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