Deloitte: Exceeding the Experience Expectations of our Employees and our Clients
Deloitte: Exceeding the Experience Expectations of our Employees and our Clients
At Deloitte we experienced the same concerns as our clients – a complex web of HR systems and processes, too much manual work, lack of targeted information – all of this delivering a less than ideal Employee Experience. As the global leader of Human Capital consulting services we knew how to attack our internal issues however process improvements and HRIS technology investments could only take us so far. What Deloitte needed was an employee-centric approach, focused not just on policies and regulations, but also on how employees experience HR. We at Deloitte turned to Salesforce technology to a create direct, easy, and personalized experience. Please come to hear how we accomplished this and how we have used this experience to help our clients