Making Social Customer Care Great Marketing
Making Social Customer Care Great Marketing
Your community and supporters are online, and it is fundamentally changing how and where constituents look for support, and how they engage with you today. For organizations of any size, listening to constituents online doesn't only present the opportunity to uncover and address complaints and issues, but the opportunity to learn, improve, and engage your audience in new ways to strengthen or build new relationships over time. Join us to learn how companies of various sizes not only provide exceptional service to their customers through social channels, but how they capitalize on these interactions as a marketing opportunity.
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