Large Enterprise Transformation of Customer Service with Service Cloud

Large Enterprise Transformation of Customer Service with Service Cloud

Embark on a Customer Service Transformation leveraging the Service Cloud.  Hear how Service Cloud helped to streamline the Customer Service process at DuPont and AmerisourceBergen Corporation.  Get an inside look at how the companies maintained ERP as the source of truth.  Learn how the “agile” development of Service Cloud delivered the solution quickly – on time and on budget.
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