Reimagine Patient Engagement: Improve Outcomes Before, During & After Care
Reimagine Patient Engagement: Improve Outcomes Before, During & After Care
New reimbursement models and HCAHPS scores are putting patient satisfaction and their outcomes at the center of everything! It's more critical than ever to transform your call center to manage patient interactions before, during and after care episodes. Hear how Johns Hopkins and Centura Healthcare are leveraging Salesforce to bring highly coordinated care and an increased level of customer service to medical triage and concierge medicine.
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