Customer Service Analytics with Service Wave, Turn Insight into Customer Delight

Customer Service Analytics with Service Wave, Turn Insight into Customer Delight

As a leader in the Customer Service industry, whether you're internal or client-facing, you need to get answers quickly to optimize your customer satisfaction, resolution time, and team efficiency. In this session, we'll unveil our new best-in-class application, Service Wave, that will help you quickly take advantage of the metrics you care about most. We'll provide a demo and real customer case study of how you can gain real-time analytics with quick implementation and no on-boarding required; the Service Wave application that comes ready to go, with a personalized application wizard, pre-built dashboards, and predefined data flow.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.