BBC & Wall Street Journal - Moving Consumers From Anonymous to Advocate in Media

BBC & Wall Street Journal - Moving Consumers From Anonymous to Advocate in Media

As audiences of consumers and readers move to digital channels media, entertainment companies have a better ability to manage one-to-one relationships, providing a more personalized experience. The key to leveraging this paradigm is capturing better customer profile information to enhance the relationship with the end consumer, whether it's an entertainment venue or a consumer of information, such as readers. This allows companies to provide better offers with the correct message and solidify a good relationship with their customers. Join us to find out how companies are transforming their businesses to achieve greater results and become true customer companies.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.