Sky Italia: Driving Omni Channel Experience w/ Salesforce Subscriber Service

Sky Italia: Driving Omni Channel Experience w/ Salesforce Subscriber Service

Communications Service Providers that want to better compete with Over-the-Top options must be able to streamline customer experience across traditional channels, such as contact center, stores and web, as well as new, emerging channels, such as mobile and social. Join us to hear from Sky Italia on their journey with Salesforce to improve customer experience across all their interaction channels.
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