20/20 Vision: Increasing Retention, Driving Upsell & Managing Renewals
20/20 Vision: Increasing Retention, Driving Upsell & Managing Renewals
Customer retention & NPS is mission critical. Join us and learn how leading companies identify churn risk, drive upsell and manage customer retention. We’ll share secrets to increasing net retention 5-10 points by proactively managing Customer Success. Featured customers include: Apttus & Adobe. (Built on Salesforce1 Platform)
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.