EngageMe: Customer Engagement in Today's Digital Age

EngageMe: Customer Engagement in Today's Digital Age

Today's customers expect to be valued and they expect their experience to be uniquely tailored to their needs. Join us to hear what prompted Sky Italia to re-think Customer Engagement across the entire Customer Lifecycle, starting from Sales and Acquisition processes throughout Customer Service and Field Service. Learn more about using the networked power of Salesforce Marketing Cloud, Sales Cloud, Service Cloud, and Analytics Cloud to engage with customers in a truly personalized way to drive acquisition, retention, and a lower cost of ownership.
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