Win, Lose, or Withdraw: Help Your Students Make SMART-er Decisions
Win, Lose, or Withdraw: Help Your Students Make SMART-er Decisions
There are several consequences students can face when withdrawing from a course. But are students aware of them? Wayne State University created SMART Check _ a program to ensure students are educated with advice, options, and resources before withdrawing. Join us to hear how Wayne State is using Salesforce to capture SMART Check information, send it to appropriate departments, automatically create cases for students who want to talk about their decisions, and look at the trends and results of the program.
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