How DIRECTV and OneRoof deliver world class Field Service with Salesforce.
How DIRECTV and OneRoof deliver world class Field Service with Salesforce.
We deliver great support to customers, but one area, service in the field, where the agent goes to them, has always been a tough nut to crack. With over 18,000 Field Service Technicians, information sharing is critical to DIRECTV's success. Join us to learn why and how DIRECTV built their next-generation Field Service Technician's Tech Answer Center on Salesforce and why OneRoof Energy chose Salesforce.