How Companies Use Salesforce to Improve Their Customers' Experience
How Companies Use Salesforce to Improve Their Customers' Experience
Increasing customer loyalty and satisfaction can help you cut costs and grow your business. In this session customer experience management professionals will participate in a panel discussion to share tips and best practices. You'll learn how companies like yours use Salesforce to monitor and drive improvements in both customer loyalty (Net Promoter Score) and Satisfaction (CSAT).
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