Gartner: New Era of Customer Service in Digital World
Gartner: New Era of Customer Service in Digital World
Join us as we provide insight into understanding, planning, and implementing emerging mobile and digital technologies and apps to improve customer experience and engagement. Key Challenges in Customer Service: How will mobile technology drive customer service over the next 3-5 years? How will Service and IT leaders maximize business value of mobile apps and development to enable digital customer engagement processes, and create a mobile app strategy for enabling connected, always-on customer engagement?
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.