Customer Service: The New Marketing
Customer Service: The New Marketing
They say "Customer Service is the New Marketing." Join us to hear from customers leading the way integrating the Marketing and Service Journey. Brands can no longer provide marketing and service to today's consumer in silos. Find out how top Salesforce customers have addressed this challenge. You'll walk away with fresh ideas on how to collaborate across departments, putting the consumer at the middle of your joint strategy and integrating data across the consumer journey to drive retention, loyalty, and brand reputation.
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