Expand Member and Provider Loyalty with Seamless, Personalized Experience
Expand Member and Provider Loyalty with Seamless, Personalized Experience
Health plans and care delivery organizations are placing a new focus on building member and patient relationships that last. At the same time the shift to value-based models encourage organizations to deepen provider relationships. Learn how top health plans CareFirst of Maryland and CenterLight Health System are using Salesforce to create a 360 degree view of the member, train staff more efficiently, resolve calls faster, increase member and provider satisfaction and spend less money doing it.
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