Service Cloud Keynote: A New Era of Service for the Connected World
Customer service is evolving as customers are increasingly connected to each other, to their devices and to more products than ever before. Join us and learn how organizations of all sizes and across all industries are using Service Cloud to deliver in-context service everywhere, supercharge agent productivity and provide smarter support in today's hyper-connected world. Hear from VAX on how they are driving smarter customer conversations, adopting an omni-channel approach and turning their Call Centre into a Profit Centre. Come see how to create and execute a vision for customer service to meet and exceed the needs of your customers.