Service Cloud: Snap-Ins & SOS – Release Readiness LIVE, Summer '16

Service Cloud: Snap-Ins & SOS – Release Readiness LIVE, Summer '16

From empowering your field service agents with Work Orders to Social Customer Service, there's lots of great features to cover for Summer '16 including:
• Launchpad
• Omni-Channel
• Field Service Lightning
• Social Customer Service
• SOS
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