Integrate Customer Experiences Across Commerce, Marketing, and Service
Integrate Customer Experiences Across Commerce, Marketing, and Service
Salesforce leads the way in providing merchants with tools to unify customer experiences across all channels. This extends to commerce, service, and marketing via the new Commerce Cloud Community Suite Cartridges for Marketing Cloud and Service Cloud. With these integrations, merchants are empowered to drive customer retention and loyalty, and revolutionize their retail call centers. Join us and get an under the hood view of these cross-cloud integrations and learn how to build a unified shopper journey across all touch points.
Watch the latest videos from Salesforce.
A Single, 360 Shared View of Every Customer
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Leading Through Change
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.
The Inflection Point
Join our ten-part series to hear top CEOs share their stories with host Monica Langley.
Connections with Sarah Franklin
Meet today's most innovative marketers.
Driving Equity and Access Through Higher Education Admissions
Hear how Trailblazers in education are ensuring class is in session for all.
How Women Are Using Their Voices to Drive Change
Female leaders discuss challenging the status quo and forging a new path forward for everyone.