Salesforce for Service Keynote: Welcome to Conversational Service

Salesforce for Service Keynote: Welcome to Conversational Service

Today's customers are more connected than ever before, and customer service is on the front lines of delivering on customer expectations. Whether you're optimizing your operations or transforming your business, your customers expect you to deliver proactive service on every new channel as it emerges. Join Mike Milburn, GM & SVP of Service Cloud and executives from Coca-Cola and the National Domestic Violence Hotline to learn how you can deliver service for today's mobile-first world.

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IN THIS VIDEO

Peter Horan - VP - Digital Applications, Newell Brands
Peter Horan VP - Digital Applications, Newell Brands
Mike Milburn - SVP and GM Service Cloud, Salesforce
Mike Milburn SVP and GM Service Cloud, Salesforce
Sarah Patterson - SVP, Service Cloud Product Marketing, Salesforce
Sarah Patterson SVP, Service Cloud Product Marketing, Salesforce
Mark Rahiya - President, US Region & Chief Commercial Officer, CCR, Coca-Cola Refreshments
Mark Rahiya President, US Region & Chief Commercial Officer, CCR, Coca-Cola Refreshments
Katie Ray-Jones - Chief Executive Officer, National Domestic Violence Hotline
Katie Ray-Jones Chief Executive Officer, National Domestic Violence Hotline

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