Dreamtalk: The Age of the Consumer and More Intelligent AI
Dreamtalk: The Age of the Consumer and More Intelligent AI
In this Dreamtalk, George Colony the Founder, Chairman, and CEO of Forrester Research and one of the most influential thought leaders in the world of business and technology and Tom Davenport one of the world’s Top 25 Consultants' and a Babson University professor and author of Competing on Analytics and Big Data at Work, will discuss how the Age of The Consumer has transformed expectations and how to Make Customer-Facing Processes (More) Intelligent. Customer-facing processes like sales, marketing and service have been the focus of increasing amounts of technology, but they could still become substantially more intelligent.
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