Connecting the Dots in Customer Service with Service Cloud Communities

Connecting the Dots in Customer Service with Service Cloud Communities

Customer service is no longer confined to the call center, and companies need better tools to improve experiences and outcomes. Build better communities, faster, to reduce risk and increase efficiencies. Join us to hear Midwest Operating Engineers success story and learn how to customize communities for Service Cloud to capitalize on emerging needs and opportunities.
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IN THIS VIDEO

Bob Furniss Director, Global Service Cloud Practice, Bluewolf, an IBM Company
Gene Koopman Director of Technical Services, Bluewolf, an IBM Company

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