Global Research: State of Service 2016

Global Research: State of Service 2016

Join us as we cover the most comprehensive cross-industry and cross-geographic services research gathered from over 3,000 global customer services leaders on the most common goals, obstacles, and success measures for today's service teams, what sets high-performing service organizations apart from underperforming teams, and the areas in which service is supercharging efforts to grow business, gain market share, and delight customers in 2016 and beyond.

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