Intro to Wave for Service
Intro to Wave for Service
Your service agents are your company's front line, interfacing directly with customers on a daily basis and holding your company's reputation in the palms of their hands. How do you ensure they are performing at the top of their game? Try Service Wave, a new Wave Analytics application designed specifically for Service teams. Join us to learn how Houghton Mifflin Harcourt got started with Service Wave, and see firsthand how it's already helping them prioritize cases, investigate issues, improve response times, and create happier customers across the board.
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