Vital Trends in Digital Experience and Transformation in 2016
Vital Trends in Digital Experience and Transformation in 2016
Companies are focusing on how best to digitize their businesses more than ever this year, yet are often struggling with where to focus, what tech they must consider, and what the fundamental organizing principles are. With customer experience now the dominant factor in determining successful digital transformation efforts, we'll deeply explore what organizations should consider in terms of people, process, and technology on the cutting edge of business and technology. Join us as we examine new case studies that show notable, high impact use of strategic online communities, Internet of Things, artificial intelligence, virtual and mixed reality, smart agents/chatbots, and other emerging tech.
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