Salesforce and PatientsLikeMe, A 1:1:1 Customer Journey Success Story
Salesforce and PatientsLikeMe, A 1:1:1 Customer Journey Success Story
How do you connect people living with life-changing conditions to others facing the same battle and engage patients to donate health data that can advance research? Join Brian Burns, Director of Member Communications for PatientsLikeMe, as he walks through their story - from identifying the research questions that matter most to patients and the market, to mapping and executing a consumer journey that sends the right message to the right person at the right time.
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