How Box Identifies, Tracks, and Manages Customer Retention at Scale
How Box Identifies, Tracks, and Manages Customer Retention at Scale
Retention is a primary success metric for most companies with subscription revenues. Join us to learn how Box maintains an industry-leading retention rate through a unique process and cross-functional program that identifies, tracks, and ultimately turns around at-risk customers. The Box team will share customer success best practices and technologies used to scale.
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