Using Communities to Design a Successful, Empowered Support Experience for Users

Using Communities to Design a Successful, Empowered Support Experience for Users

Pearson is the world's leading learning company in more than 80 countries and is utilized in nearly every type of learning environment. They have leveraged a Salesforce Community to enable customer success across various geographies, communication channels and multiple business lines. Join us as they share some of their lessons learned as they support their goal of helping people of all ages make measurable progress in their lives through learning.
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