How Salesforce Success teams use Wave and Intelligence to take proactive action

How Salesforce Success teams use Wave and Intelligence to take proactive action

Salesforce usage is an indicator of the value our customers obtain from our products. Salesforce's Early Warning System observes our customer’s usage patterns and leverages our experience with similar customers to gauge the state of an implementation and highlight areas of improvement.   Salesforce uses Wave to obtain  insights by evaluating data visualizations.  These Wave data insights helps the account team to work with the customer to improve utilization and obtain greater customer success.
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