Future of Service & The Textron Story
Future of Service & The Textron Story
The “Future of Service” brings together partners and employees in a multi-channel integrated platform to acquire, service and retain customers. Join our panel of experts from E-Z-GO, a Textron, Inc. company, PwC, and Salesforce to hear how to better support the customer service life cycle, become more customer-centric and increase overall growth. E-Z-GO wanted a solution that connected its dealers, sales, operations and service teams to better support its customers. The new solution has provided the baseline platform to now manage the full customer life cycle allowing for self-service, sales, field service, better visibility, and proactive decision making.