Is Your Organization Difficult to Work With?: Quantifying Customer Friction

Is Your Organization Difficult to Work With?: Quantifying Customer Friction

In today's digital economy, a superior customer experience is mandatory. Are you delighting your customers? Join us to learn how NTT Group's proprietary method for quantifying Customer Friction will help you pinpoint challenges and drive measurable improvements tailored to customer challenges while leveraging the Salesforce platform to reduce friction within your customer and employee base.
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