How IoT Accelerates CSG's Growth
How IoT Accelerates CSG's Growth
CSG has employed the Salesforce platform to connect over 100,000 devices in the field to their internal systems and processes to manage all aspects of their business and their customer lifecycle from initial quote through to delivery and post sales service and account management. IoT increases efficiency and improves profitability per contract and decreasing the cost to service each customer whilst enhancing the customer experience.
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