Join us as we focus on better adoption through the establishment of an internal group of users to serve as a board for making best practices decisions for the health of an org. As an admin, you don't have to go it alone and you don't have to just rely on your IT team. Engage others who have a vested stake in your database and create a smooth process where users and admins can bring up new fields, processes, etc., in such a way that can be documented on and voted on for implementation. Not only will you get a better buy in from users, but you will have a great track record of all the enhancements to your org. We'll discuss best practices (utilizing the case object for database requests), holding monthly meetings to talk about future goals and planning, etc.