A Formula for Success in Student Service: HEDA + Service Cloud + Community Cloud
A Formula for Success in Student Service: HEDA + Service Cloud + Community Cloud
Today's students arrive on campus with more than just a mini-fridge; they also have high expectations for service. When you're dealing with students that can get answers and solutions at the tap of an app, delivering an outstanding service experience is imperative for colleges and universities. Join us to see how you can supercharge your student service center with HEDA, Service Cloud, and Community Cloud. Learn how to eliminate data siloes, achieve real-time reporting and metrics, ensure SLAs, automate case routing and escalations, integrate with external directories and CTI, and much more. Plus, hear best practices from Emory University's Service Cloud implementation. Presented by Salesforce.org partner EMS Consulting.
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