How Salesforce Uses the Service Cloud(2)
How Salesforce Uses the Service Cloud(2)
Join Atul Nanda, SVP, Global Customer Success and Paul VanMaanen, VP Technical Support for a behind-the-scenes look at Salesforce's global support operations. Learn how we use Knowledge, Console, Case Feed, Communities, Live Agent, Wave, and other Service Cloud functionality to provide world-class customer service.
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