ISV Tech Talk: Building Specialized Support Content
ISV Tech Talk: Building Specialized Support Content
The AppExchange is a competitive market, and often what separates one ISV from another isn't the features in their app or the services they offer, but rather their level of support. Join this session to learn what content is worth having on your support site, and what is worth keeping in your support team's back pocket. We will discuss tips and best practices for how to make Support Content relevant and drive down support costs to ensure customer success for the long-term.