Leveraging HEDA to Deliver Meaningful, Consistent, and Accurate Data
Leveraging HEDA to Deliver Meaningful, Consistent, and Accurate Data
The business of higher education runs on a wealth of enterprise systems containing a myriad of people, attributes, and relationships to the university: ERP, SIS, Finance, IAM, LMS, etc. CRM is rarely the primary university "people data" system of record. Harvard has 35+ Salesforce orgs (and growing), spanning schools and business units all across campus. Join us to learn how Harvard University is leveraging and extending the power and flexibility of HEDA to distribute meaningful, consistent, and accurate constituent information from many systems of record to multiple instances of the Salesforce cloud. Hear how, by pairing repeatable integration methods with a distributable Salesforce architecture, Harvard is delivering the "C" to the CRMs.
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