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Using Salesforce to Document Your Changes to Salesforce
If you haven't been there already, there will likely come a day when you have to hand over your massive wonderful org to another admin or you might find yourself in the middle of an audit..yikes! When this happens, don't get caught with your pants down with nothing to show for all the updates and work you have done in your org. Join us as we show you how you can use Cases, along with a simple System Changes object, to document your org like a pro and have peace of mind that you will survive an audit, and the admin who takes over will inherit a well-documented org.