Communities Management Under the Hood for Developers

Communities Management Under the Hood for Developers

So you have created a great Community and now it’s time to manage it. This session will cover two aspects of Community Management of interest to Developers. 

Moderation engine - understand how moderation rules are applied during Save process and it's implication on apex triggers. Review examples of triggers consuming results of moderation and how to structure code complementary to the rules. Learn about which moderation rules are being applied to the content depending on the data, request's origin and/or flavor of API being used. 

Communities actionable Insights reports - discover how custom actions for insights reports  are defined; create new custom actions and expose them for reports.  Understand how to create set of new insights reports with actions and distribute those via packaging.
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