Payers Transform the Member Journey with Efficient, Personalized Experience
Payers Transform the Member Journey with Efficient, Personalized Experience
Two years after ACA, health plans are losing money on their new members and seeking ways to service these expensive members more effectively. Learn how Salesforce customers are transforming the member journey from initial contact through service and support. See how a complete view of the member helps payers train staff more efficiently, resolve calls faster, increase member satisfaction and spend less money doing it.
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