Service Cloud – Release Readiness LIVE, Winter '19

Service Cloud – Release Readiness LIVE, Winter '19

Our Service Cloud product managers are in the studio to show you their pick of the Winter '19 features that will help bring your customer service to the next level - highlights include:
-  Case Management and Agent Productivity with Kanan Garg
-  Live Message comes to Lightning with Swati Deo
-  Field Service Lightning with Kendra Fumai
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