The Future of Travel & Hospitality with Arne Sorenson, Marriott International

The Future of Travel & Hospitality with Arne Sorenson, Marriott International

With tourism at an all-time high, the travel and hospitality industries are challenged with building infrastructure to accommodate the growing number of travelers, creating a personalized experience that keeps up with guest expectations, and upleveling security requirements in the digital age. Businesses have the opportunity to leverage emerging technologies such as biometrics, IoT, and AI - as well as an increased amount of volunteered traveler data - to create new and exciting, yet still seamless, guest experiences. Arne Sorenson, President and CEO of Marriott International, shares how his expanding company is shifting its business from a transactional-based to a relationship-based model.
Watch the latest videos from Salesforce.
Welcome to Salesforce Customer 360, One Integrated CRM Platform for uniting Marketing, Sales, Commerce, Service, and I.T. Departments.
Watch stories filled with thought leadership, inspiration, and insights from business leaders and our greater community.

Join our ten-part series to hear top CEOs share their stories with host Monica Langley.

Meet today's most innovative marketers.
Hear how Trailblazers in education are ensuring class is in session for all.
Female leaders discuss challenging the status quo and forging a new path forward for everyone.

Discover more videos & live broadcasts on Salesforce LIVE.